The challenge
When a vital MRI chiller at a major hospital suddenly malfunctioned, a critical challenge emerged. The hospital, heavily reliant on consistent cooling to sustain its MRI scanner operations, received disheartening news of a six-week replacement timeframe. With the hospital bustling with activity for 13 hours a day, six days a week, any interruption in cooling posed a significant threat to essential medical services, potentially delaying diagnoses, creating a backlog of patients, increasing staff workload, and causing financial losses.
The solution
Recognising the urgency of the situation, Cross Rental Services swiftly mobilised the expert team. Dispatching a highly skilled sales engineer without delay, the team conducted a thorough site survey to assess the extent of the challenge. Cross Rental Services promptly devised a tailored solution. Within hours of the initial distress call on a Sunday evening, a 150kW replacement chiller hire unit was expertly installed and commissioned. Using precise crane positioning and connected with 20 metres of flexible hose, the temporary chiller seamlessly took over to restore the MRI scanner’s cooling capabilities.
The outcome
Cross Rental Services’ rapid response proved to be instrumental. By Sunday evening, the MRI scanner was back online, operating flawlessly at a consistent temperature. The swift intervention averted any significant disruption or delay, ensuring uninterrupted medical services throughout the necessary replacement period, avoiding cancellations and helping people receive timely care.
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Overview
- Free site survey conducted by a fully qualified chiller engineer
- Weekend installation and commissioning, minimising downtime
- Swift, customised solution delivered hours after the initial call
- Rapid restoration of a critical MRI scanner, ensuring uninterrupted medical services
