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Three Hour Turn Around for an Essential Hospital Chiller

The Challenge

  • Urgent request for a chiller after a breakdown at a hospital; emergency temporary chiller required to provide cooling to MRI scanner
  • MRI scanners require constant cooling in order to operate efficiently, delivered through a chiller that keeps the unit at a consistent temperature; restoring the function is required as soon as possible.
  • Chiller requires lifting onto hospital roof for positioning in place of the failed chiller system
  • As an urgent job with time restrictions the chiller needed to be delivered to site without a prior site survey

The Solution

  • Due to time restrictions an onsite survey was unable to be carried out; our expert team determined chiller requirements and specified a 14kW chiller over the phone.
  • Upon site arrival our engineer carried out risk and method assessments; to ensure safety and equipment suitability before starting installation - this meant that the commissioning could run smoothly restoring cooling to the site quick as possible.
  • Transport at short notice; a long reach hiab was provided to enable us to lift the chiller into place on site.
  • Installation was quickly completed by our expert team; allowing for cooling to the MRI scanner to be restored.

The Outcome

Our fast turn around service allowed us to restore cooling to a vital MRI scanner at a busy hospital - this rapid assessment, delivery and installation enabled the client to have minimal downtime.

Our expert team assessed and advised over the phone to speed up the process and provide a same day solution. Our engineer and chiller arrived on site where a risk and method assessment was carried out to ensure a smooth installation.

Within hours cooling was restored and essential appointments could be resumed.


  • 14kW Chiller unit delivered to site
  • Hiab delivered the unit to site and lifted onto roof for positioning
  • MRI scanner back up and running within three hours
  • Same day delivery service with three hour turn around


10kW Heat Pump Chiller

14kW Chiller

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